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Job

Head of Operations - Mexico

Mexico. Operations. Salary Range: Based on experience

Our mission and values

We’re on a mission to make financial markets accessible to the 99% of the population.

We believe that our financial system is broken.

And that people can transform an improbable idea into a reality.

We believe in transparency.

And that trustworthy companies need society's support to make the world a better place.

We believe in smart disruption.

And that zero-commision investing will help you accomplish ambitions that were seemingly impossible.

These values have helped us to imagine a new way to invest in the stock market. And they inspire us in all the decisions we make. Will you help us?

About the Position

We are looking for a passionate Head of Operations. Someone who shares our desire to substitute the old-fashioned banking establishment and fight to make financial markets accessible to the ninety nine percentage of the population.

As a manager of our operations team you will set the foundations to ensure that our company runs smoothly on a period of extreme expansion while staying involved on daily operational demands.

Working from our Mexico DF. offices, you will play a key role in the inception of an international broker dealer fintech.

What you’ll do:

  • Liaise with superior to make decisions for operational activities and set strategic goals.
  • Plan and monitor the day-to-day running of business to ensure smooth progress.
  • Supervise staff from different departments and provide constructive feedback.
  • Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements.
  • Manage procurement processes and coordinate material and resources allocation.
  • Oversee customer support processes and organize them to enhance customer satisfaction.
  • Review financial information and adjust operational budgets to promote profitability.
  • Revise and/or formulate policies and promote their implementation.
  • Manage relationships/agreements with external partners.
  • Evaluate overall performance by gathering, analyzing and interpreting data and metrics.
  • Ensure that the company runs with legality and conformity to established regulations.

Qualifications:

  • Master in advance finance or equivalent work experience.
  • 20+ years working in Finance, with at least +5 years working managing front, middle and back office brokerage operations.
  • Strong understanding of brokerage front, middle and back office procedures, and controls.
  • Solid analytical and decision-making skills.
  • Hands on person, apart from leading, participating in daily processes.
  • Excellent organizational and leadership abilities.
  • Outstanding communication and people skills.
  • Creative problem solver - able to identify real obstacles and viable solutions.
  • Prior experience on a tier one Financial Institution or Broker Dealer Firm - a plus.

Benefits

  • Flexible schedule
  • Competitive salary
  • Continuing education
  • Event and conference attendance
  • Annual worldwide retreat
  • Extensive maternal and paternal leave
  • Merch, snacks and good vibes
  • Day off for your Birthday
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